Pinnacle Telecom
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Recent Posts
- Companies should look to internet-based communications to transform their operations
- Mobile Phone Management Key To Business Success
- How small businesses can increase sales and retain customers through communications
- Communication Linked To Firms’ Ability To Grow
- Call Management Reporting Can Slash Business Costs
Tag Archives: telephone system
Companies should look to internet-based communications to transform their operations
Companies need to look at internet-based communications to transform their operations. Internet Protocol – or IP – communications provide businesses with tools and capabilities for making business processes work better, and connect everyone in and organisation to collaborate, identify and … Continue reading
Posted in Pinnacle Views
Tagged business, call management, calls, communication, communications, costs, customers, IT, phone, phones, systems, technology, telecom, telecoms, telephone, telephone system, telephone systems, telephones, teleworking, unified communications, voice, voicemail
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Mobile Phone Management Key To Business Success
As mobile phones celebrate a milestone birthday, it’s interesting how they have moved from a simple communications device to now being a key part of business processes. It has now been 40 years since the first mobile phone call when … Continue reading
Posted in Pinnacle Views
Tagged business, business continuity, call management, calls, communication, communications, convergence, customers, flexible working, IT, management, mobile, mobile phones, mobiles, mobility, phone, phones, systems, technology, telecom, telecoms, telephone, telephone system, telephone systems, telephones, unified communications, voice, voicemail
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How small businesses can increase sales and retain customers through communications
This week we are showing small businesses how to increase sales and retain customers through better communications. We constantly help our small business clients implement some basic technology to help them make the most out of one of their most … Continue reading
Communication Linked To Firms’ Ability To Grow
It’s impossible to overstate the significance of telecommunications technology to any business, especially as it relates to growing the capacity of businesses. Telecoms technology is any firm’s central nervous system, and without it a business can’t compete or survive in … Continue reading
Posted in Pinnacle Views
Tagged business, business continuity, call centre, call management, calls, communication, communications, costs, customers, data, growth, management, phone, phones, sales, systems, technology, telecom, telecoms, telephone, telephone system, telephone systems, telephones, unified communications, voice, voicemail
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Call Management Reporting Can Slash Business Costs
Organisations need to take a look at ‘call reporting’ as a way of bringing down their business costs by up to 15%. Logging and recording calls using cutting-edge but affordable software can show a telephone network’s cost, performance, capacity and … Continue reading
Posted in Pinnacle Views
Tagged business, call management, calls, communication, communications, costs, customers, IT, management, phone, phones, systems, technology, telecom, telecoms, telephone, telephone system, telephone systems, telephones, unified communications
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‘Doing nothing’ is the wrong option when it comes to future communications challenges
Right now every every business across the world is about to face their biggest challenge – and opportunity – in over two decades. It’s not a milestone invention like ARPNET’s launch of email in the 1970’s. Nor is it a … Continue reading
Posted in Guest posts
Tagged business, business continuity, call management, calls, communication, communications, convergence, costs, customers, data, management, mobile, mobile phones, mobiles, phone, phones, systems, technology, telecom, telecoms, telephone, telephone system, telephone systems, telephones, unified communications, voice, voicemail
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Leading the way with ‘Hosted Telephony’
Hosted telephony services are changing how small, medium and large businesses use voice communications. They can deliver an extraordinary range of business, financial and technical benefits – making business voice communications more resilient, saving money and making it easy to … Continue reading
Posted in Pinnacle Views
Tagged cloud, communication, communications, costs, mobile phones, mobiles, phone, phones, systems, technology, telecom, telecoms, telephone, telephone system, telephone systems, telephones, teleworking, unified communications, voice, voicemail
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Integrating mobile devices into communications infrastructure key issue for companies
Organisations need to take a fresh look at how they are integrating their employees’ mobile phones into their corporate communications network. Mobiles should be an extension of a feature-rich network rather than a stand-alone add-on for employees. No business tool … Continue reading
Posted in Pinnacle Views
Tagged business, business continuity, call management, calls, communication, communications, IT, mobile, mobile phones, mobiles, mobility, phone, phones, systems, telecom, telecoms, telephone, telephone system, telephone systems, telephones, unified communications, voice, voicemail
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The importance of Unified Communications
Although a much-used buzzphrase, what exactly is the importance of ‘unified communications’ in today’s ultra-competitive marketplace. Well, at its heart, it is the development of systems designed to tackle constant pressure on managers and key employees, and the intense competition … Continue reading
Posted in Pinnacle Views
Tagged business, business continuity, call management, communication, mobile, mobile phones, mobiles, mobility, phone, phones, security, systems, technology, telecom, telecoms, telephone, telephone system, telephone systems, telephones, teleworking, unified communications, voice, voicemail
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Unifying the worlds of voice and data key to business success
Companies embracing the merging of voice and data technologies will be the ones which prove most successful. The worlds of data and voice have evolved separately in recent years, but those organisations which marry them together using current technologies will … Continue reading
Posted in Guest posts
Tagged business, business continuity, call management, calls, communication, communications, customers, data, mobile, mobile phones, mobiles, mobility, phone, phones, systems, technology, telecom, telecoms, telephone, telephone system, telephone systems, telephones, unified communications, voice, voicemail
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